This Privacy Policy describes Coachingpartner Ltd‘s information collection and use practices. This Privacy Policy refers to Coachingpartner as “we”, “us” or “our” and refers to the reader as “you” or “user”. If you access or use our website, coachingpartner.net, and/or any of our products or services that link to this Privacy Policy (“Services"), you consent to our collection and use of your information as described in this Privacy Policy, including that your information may be transferred to and stored outside the UK.

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES.

This Privacy Policy explains:

1. The information we collect
2. How we use the information we collect and how we collect it
3. How we share information
4. Online analytics
5. Data retention, accessing your information and deleting your information
6. Email and direct marketing choices
7. How we protect your information
8. Linked sites and services
9. Change to this Policy
10. How to contact us

1-The information we collect

To provide the Services, we need to know certain information about you. The types of information we collect depend on how you use the services. Several categories of information are collected from you, as described below.

A-Information provided by you

Information that you may provide to us includes, but is not limited to:

• name
• email address
• billing information
• company name
• telephone number
• signature
• photo

For example, we may collect information from you when you:

• Complete an online form
• Subscribe to our newsletter
• Contact us by email directly or via the website
• Register to an online services
• Provide a user testimonial

You may also choose to provide the following:

• Social Media Account information: When you use a social media account, you provide us with your user ID associated with any social media account (e.g Facebook, Twitter, Instagram, linkedIn) that you use. If you sign in or otherwise connect your social media account to the Services, you authorise us to collect, store, and use in accordance with this Privacy Policy any and all information available to us through the social media interface, including without limitation any information that you have made public in connection with your social media account, information that the social media shares with us, or information that is disclosed as being shared during the sign-in process. PLEASE check your social media provider’s privacy policy for more information about how they share information when you choose to connect your account.
• User-Generated Content: If you choose to comment on our blogs or in our community forums or otherwise volunteer information, you provide us with that information and it may be available to other users and even the public. This means that it can be read, collected and used by others without our knowledge, including to send unsolicited communications.

B-Information that is collected automatically

We may automatically collect certain information about your use of the Services.

Device and usage information: We may collect information about (i) the computers or devices (including mobile devices) you use to access the Services; and (ii) how you use the Services such as your IP address. IP address can reveal a web user’s general location.

As described further below, we may use third-party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information.

Cookies and related technologies: We use “cookies” and other “tracing” technologies for a variety of purposes. The technologies we may use include, but are not limited to (i) browser cookies; (ii) tracking pixels.

Cookies are a standard technology used by commercial web services to store small pieces of information on your hard drive by sending a small string of text to your browser. Cookies make your use of our Site more pleasing and efficient by, for example, 'personalizing' your user interface or identifying which parts of a site you have previously visited. Most web browsers automatically accept cookies unless you have configured yours not to accept them. In order for us to provide you with services, your browser must accept cookies, as they are essential for site administration and security. We also use cookies to tailor the information that you receive and for other purposes.

2-How we use the information we collect and how we collect it

We use the information we collect to provide and administer the Services. More specifically, we might use the information we collect to:

• Provide you with the services and products you have requested
• Notify you about new courses and special events
• Provide you with newsletters or marketing communications about our products and services
• Generate and review data and reports describing our user base and usage patterns
• Analyse the accuracy, effectiveness, usability or popularity of the Services and perform research
• Verify your identity and prevent fraud
• Resolve disputes and troubleshoot the Services

We may combine information that we collect or receive through the Services with information we obtain from other sources and use it as described in this Privacy Policy

3-How we share information

We do not rent, sell or share your information with third parties except as described in this Privacy Policy.

• Social Media Services. If you connect to a third party service (such as Facebook or Twitter) through an icon or link on the Services, we may share the contents of your post and associated information (such as your user name, the fact that your connection originated from the Services, and other relevant usage and diagnostic information) with such third party.  Once such information is shared, the use of your information will be subject to that service’s privacy policy and this Privacy Policy will not apply.
• Consent. We may share your information in other ways and for new purposes if you have asked us to do so or have consented to such sharing. For example, we post customer testimonials on our Services that may identify you if we have received your consent.

4-Online analytics

We may use third-party web analytics services on our Services, such as those of Google Analytics. This provider uses cookie-related technologies (described in the “Information that is Collected Automatically” section above) to help us analyze how users use the Services, including by noting the third-party website from which you arrive.  The information collected will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser by clicking here.

5-Data retention, accessing your information and deleting your information

We will retain your information as necessary for legitimate business purposes.

You can request to review, modify or delete information at any time by using the contact details in section 10. We will take reasonable steps to permit you to modify or delete information that is inaccurate or incomplete in accordance with applicable laws.

6-Email and direct marketing choices

In order to comply with the new European laws, we provide an opt-in option when subscribing to our Newsletter and other online Services.
You can opt-out of our services by contacting us using the email below in section 10.

7-How we protect your information

We employ physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information. We choose these safeguards based on the sensitivity of the information that we collect, process and store and the current state of technology.  Although we take measures to safeguard against unauthorized disclosures of information, the Internet and the Services are not 100% secure so we cannot assure you that information we collect or store will be protected from all unauthorized access and thereby used in a manner that is inconsistent with this Privacy Policy.

8-Linked sites and services

Our Services may contain links to third-party websites or apps. Your use of a third party site or app may result in the collection, processing, or sharing of information about you, depending on the site or app. We are not responsible for the content or privacy practices of other websites or services which may be linked on our services. We do not endorse or make any representations about third-party websites or services. The information you choose to provide to or that is collected by these third parties is not covered by our Privacy Policy. We strongly encourage you to read such third parties’ privacy policies.

9-Change to this Policy

We reserve the right to amend this Privacy Policy from time to time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology.  Please check this page periodically for changes.  Our use of the information we collect is subject to the Privacy Policy in effect at the time such information is used.  If we make any material changes to this Privacy Policy, we will post the changes here and may notify you by email or other means before the change takes effect.

Please review changes carefully. Your continued use of our Services following the posting of changes to this Privacy Policy will mean you consent to and accept those changes.

10-How to contact us

If you have any questions or suggestion regarding our Privacy Policy, you may contact us at info@coachingpartner.net